Tus Airways

About Tus Airways

Tus Airways is a Cypriot airline established in 2015, headquartered in Larnaca, Cyprus. The airline aims to provide efficient, reliable, and affordable air travel services, primarily focusing on connecting Cyprus with neighboring countries and other European destinations. Known for its customer-centric approach and modern fleet, Tus Airways strives to offer a seamless travel experience for both leisure and business travelers.

Reservations for Tus Airways

Booking a flight with Tus Airways is convenient and can be done through multiple channels:

  • Official Website: The primary method for booking flights is through Tus Airways’ official website. The website offers an easy-to-navigate interface where passengers can search for flights, select seats, and manage their bookings. Special deals and promotions are often available on the site.
  • Mobile App: Tus Airways provides a mobile app that allows passengers to book flights, check in, and access boarding passes directly from their smartphones.
  • Travel Agencies: Flights with Tus Airways can also be booked through various travel agencies, both online and offline. This option is particularly useful for passengers looking for packaged travel deals that include accommodations and other services.
  • Customer Service: For personalized assistance, Tus Airways’ customer service team is available to help with flight reservations, special requests, and booking modifications. Customers can contact them via phone or email.

Popular Destinations & Hubs

Tus Airways operates flights to numerous destinations across Europe and the Middle East. Key hubs and popular destinations include:

  • Larnaca International Airport (LCA): Serving as the main hub for Tus Airways, Larnaca connects passengers to various domestic and international destinations.
  • Tel Aviv (TLV): One of the prominent destinations, with frequent flights connecting Cyprus to Israel.
  • Athens (ATH): Another major destination, linking Cyprus with Greece and offering connections to other European cities.
  • Beirut (BEY): Providing a vital connection between Cyprus and Lebanon, serving both business and leisure travelers.

Check-in and Boarding Pass

Tus Airways provides several convenient check-in options:

  • Online Check-In: Passengers can check in online starting 48 hours up to 2 hours before their flight’s departure. The online check-in process is simple, allowing travelers to choose their seats and print their boarding passes at home or save them on their mobile devices.
  • Mobile Check-In: Using the Tus Airways mobile app, passengers can check in and receive a mobile boarding pass that can be scanned at the airport.
  • Airport Check-In: For those who prefer to check in at the airport, Tus Airways provides check-in counters where passengers can complete the process and drop off their luggage. Self-service kiosks may also be available at major airports.

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Policies

Baggage Policy & Fees

Tus Airways’ baggage policy includes allowances for both carry-on and checked baggage:

  • Carry-On Baggage: Passengers are allowed one carry-on bag weighing up to 8 kg and measuring a maximum of 55 cm x 40 cm x 20 cm. In addition, passengers can bring one personal item such as a laptop bag or handbag.
  • Checked Baggage: The checked baggage allowance varies depending on the fare class and route. Generally, passengers are allowed one checked bag weighing up to 20 kg. Additional baggage allowance can be purchased in advance at a discounted rate. Overweight and excess baggage fees apply if the allowance is exceeded.

Pet Policy

Tus Airways allows pets to travel in the cabin or as checked baggage under specific conditions:

  • In-Cabin: Small pets, such as cats and dogs, can travel in the cabin in an approved pet carrier that fits under the seat in front of the passenger. There is a fee for in-cabin pets, and reservations must be made in advance.
  • Checked Baggage: Larger pets can be transported as checked baggage in an appropriate pet carrier. Additional fees apply, and it is recommended to review Tus Airways’ pet policy on their official website for detailed guidelines.

Refund Policy and Cancellation Policy

Tus Airways’ refund and cancellation policies are designed to accommodate passengers’ changing travel plans:

  • Cancellation: Passengers can cancel their flight and request a refund or travel credit, depending on the fare class and timing of the cancellation. Some fare types may be non-refundable, while others may allow for cancellations with a fee.
  • Refunds: Refundable tickets can be refunded to the original form of payment. Non-refundable tickets may be eligible for a travel credit that can be used for future bookings. The travel credit is valid for a specified period and subject to terms and conditions.

FAQs About Tus Airways

Can I manage my booking online with Tus Airways?

Yes, passengers can manage their bookings online through Tus Airways’ official website or mobile app. This includes modifying flight details, adding baggage, and selecting seats.

What should I do if my Tus Airways flight is delayed or canceled?

In case of flight disruptions, Tus Airways advises passengers to check their flight status on the website or app and contact customer service for rebooking options and assistance.

Does Tus Airways offer in-flight meals or entertainment?

Tus Airways provides a selection of snacks and beverages for purchase on most flights. In-flight entertainment options may be limited, so passengers are encouraged to bring their own devices and entertainment.

How early should I arrive at the airport for my Tus Airways flight?

Tus Airways recommends arriving at the airport at least two hours before the scheduled departure time for domestic flights and three hours for international flights to complete check-in and security procedures.

Is there a loyalty program with Tus Airways for frequent flyers?

As a growing airline, Tus Airways does not currently offer a traditional loyalty program. However, passengers can take advantage of regular promotions and discounts by subscribing to the airline’s newsletter and following them on social media.