JetSmart Peru

About JetSmart Peru

JetSmart Peru is a low-cost airline based in Peru, providing domestic and international flights. As a subsidiary of the JetSmart Group, the airline is committed to offering affordable air travel options while maintaining high safety standards and customer satisfaction. JetSmart Peru operates with a modern fleet and focuses on providing efficient and reliable service to its passengers.

Reservations for JetSmart Peru

Booking a flight with JetSmart Peru is convenient and straightforward:

  • Official Website: The primary method for booking flights is through JetSmart Peru’s official website. The website offers an intuitive interface where passengers can search for flights, select seats, and manage their bookings online.
  • Mobile App: JetSmart Peru provides a mobile app for iOS and Android devices, allowing passengers to book flights, check in, and access their boarding passes directly from their smartphones.
  • Travel Agencies: Flights can also be booked through authorized travel agencies that partner with JetSmart Peru, providing additional options for travelers.
  • Customer Service: JetSmart Peru’s customer service team assists with flight reservations, modifications, and inquiries. They can be contacted via phone, email, or through social media channels.

Popular Destinations & Hubs

JetSmart Peru operates flights to various destinations, focusing on key hubs and popular travel locations:

  • Main Hub: JetSmart Peru’s main hub is Jorge Chávez International Airport (LIM) in Lima, which serves as a central point for domestic and international flights.
  • Domestic Destinations: The airline offers flights to major cities within Peru, including Cusco, Arequipa, and Iquitos, as well as other popular tourist destinations.
  • International Destinations: JetSmart Peru connects passengers to international destinations in South America and beyond, expanding its reach to cities such as Santiago (Chile), Buenos Aires (Argentina), and Bogotá (Colombia).

Check-in and Boarding Pass

JetSmart Peru provides convenient check-in options to enhance the passenger experience:

  • Online Check-In: Passengers can check in online via the JetSmart Peru website or mobile app, starting 48 hours before departure. Online check-in allows travelers to select seats and obtain their boarding passes electronically.
  • Airport Check-In: For travelers preferring airport check-in, JetSmart Peru provides check-in counters at the airport. Passengers are advised to arrive early to complete check-in procedures and security checks.

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Policies

Baggage Policy & Fees

JetSmart Peru’s baggage policy includes allowances for both carry-on and checked baggage:

  • Carry-On Baggage: Passengers are typically allowed one piece of carry-on baggage weighing up to 10 kg. Dimensions for carry-on items are subject to specific airline regulations.
  • Checked Baggage: The allowance for checked baggage varies depending on the fare type and destination. Additional fees apply for excess baggage or oversized items, and it is recommended to check JetSmart Peru’s official website for detailed baggage policies.

Pet Policy

JetSmart Peru allows pets to travel under specific conditions:

  • In-Cabin: Small pets may be allowed to travel in the cabin, subject to airline regulations and availability. Passengers must contact JetSmart Peru in advance to arrange for pet travel.
  • Checked Baggage: Larger pets can travel as checked baggage in suitable containers, meeting airline requirements. Additional fees and documentation may apply.

Refund Policy and Cancellation Policy

JetSmart Peru’s refund and cancellation policies are designed to accommodate passengers’ needs:

  • Cancellation: Passengers can cancel their bookings, with refunds or travel credits issued depending on the fare type and cancellation timing. Some fares may be non-refundable.
  • Refunds: Refunds are typically processed to the original form of payment. Travel credits may be offered for non-refundable tickets, applicable for future bookings within a specified period.

FAQs About JetSmart Peru

Can I manage my booking online with JetSmart Peru?

Yes, passengers can manage their bookings online through the JetSmart Peru website or mobile app. This includes modifying flight details, upgrading seats, and adding extra services.

What should I do if my JetSmart Peru flight is delayed or canceled?

In case of flight disruptions, passengers should check their flight status online or contact JetSmart Peru’s customer service for assistance with rebooking options and compensation eligibility.

Does JetSmart Peru offer in-flight meals and entertainment?

JetSmart Peru offers a selection of snacks and beverages for purchase onboard. In-flight entertainment options may include JetSmart Magazine and Wi-Fi access, available for a fee.

How early should I arrive at the airport for my JetSmart Peru flight?

JetSmart Peru recommends arriving at the airport at least two hours before scheduled departure time for domestic flights and three hours for international flights, to allow sufficient time for check-in and security procedures.

Is there a frequent flyer program with JetSmart Peru for frequent flyers?

Currently, JetSmart Peru does not offer a traditional frequent flyer program. However, passengers can take advantage of regular promotions and discounts by subscribing to the airline’s newsletter and following them on social media.