GoJet Airlines

About GoJet Airlines

GoJet Airlines is a regional airline headquartered in Bridgeton, Missouri, and operates flights on behalf of major carriers, primarily United Airlines under the United Express brand. Since its inception in 2005, GoJet has grown significantly, becoming known for its commitment to safety, operational excellence, and customer service. The airline operates a fleet of Bombardier CRJ700 and CRJ550 aircraft, providing regional connectivity to numerous destinations across North America.

GoJet Airlines Reservations

Booking a flight with GoJet Airlines is facilitated through its major carrier partners:

  • Official Websites: Flights operated by GoJet can be booked through the websites of its partner airlines, primarily United Airlines. Passengers can search for flights, compare fares, make reservations, and manage their bookings through these platforms.
  • Mobile Apps: Partner airline mobile apps, such as the United Airlines app, allow travelers to book flights, manage reservations, receive notifications, and access essential travel information on their smartphones.
  • Customer Service: Dedicated customer service agents from United Airlines are available 24/7 to assist with bookings, provide flight information, address passenger inquiries, and accommodate special requests, ensuring a seamless booking process and travel experience.

GoJet Airlines: Popular Destinations & Hubs

GoJet Airlines serves a variety of regional destinations through its partnerships:

  • Destinations: GoJet operates flights to numerous cities across North America, including key regional hubs and smaller airports. Popular destinations include Chicago, Denver, Houston, New York City, and Washington D.C., providing vital connectivity for business and leisure travelers.
  • Hubs: Major hubs for GoJet-operated flights include Chicago O'Hare International Airport (ORD), Denver International Airport (DEN), and Washington Dulles International Airport (IAD). These hubs facilitate efficient connections to a wide network of regional and international destinations.

GoJet Airlines Check-In and Boarding Procedures

GoJet Airlines ensures efficient check-in and boarding processes through its partner airlines:

  • Online Check-In: Passengers can check in online via the partner airline's website or mobile app from 24 hours up to one hour before departure. This service allows travelers to select seats, obtain boarding passes electronically, and minimize wait times at the airport.
  • Airport Check-In: Dedicated check-in counters at major airports provide in-person assistance for baggage drop-off and document verification. Airport check-in ensures a smooth transition from check-in to boarding, with staff available to assist passengers as needed.

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GoJet Airlines Services

GoJet Airlines offers a range of services designed to enhance the travel experience:

  • In-Flight Amenities: Passengers can enjoy a variety of in-flight amenities depending on the aircraft and route. This may include complimentary snacks and beverages, comfortable seating, and in-flight entertainment options on select flights.
  • Frequent Flyer Program: Passengers flying on GoJet-operated flights can earn miles through the frequent flyer programs of its partner airlines, such as United MileagePlus. These miles can be redeemed for future flights, upgrades, and other travel benefits.

GoJet Airlines Baggage Policy

GoJet Airlines adheres to the baggage policies of its partner airlines, primarily United Airlines:

  • Cabin Baggage: Passengers are typically allowed one carry-on bag and one personal item, such as a laptop bag or purse, subject to size and weight restrictions specified by the partner airline.
  • Checked Baggage: The allowance for checked baggage varies by fare type and destination. Passengers should review the partner airline's baggage policy to avoid excess baggage fees and comply with airline regulations.

GoJet Airlines Pet Policy

GoJet Airlines accommodates passengers traveling with pets under the guidelines of its partner airlines:

  • Pet Travel: Small pets may be allowed to travel in the cabin with passengers, subject to approval and adherence to the partner airline's pet transport guidelines. Larger pets must travel as checked baggage in suitable containers, ensuring their safety and comfort during the journey.
  • Requirements: Passengers must provide valid health certificates and adhere to the partner airline's pet travel requirements, including container specifications and documentation, to facilitate smooth pet travel arrangements.

GoJet Airlines Refund and Cancellation Policy

GoJet Airlines follows the refund and cancellation policies of its partner airlines:

  • Refunds: Eligibility for refunds depends on the fare type and specific booking conditions outlined by the partner airline. Passengers should review the refund policies provided at the time of booking.
  • Cancellations: Passengers can manage flight cancellations or changes through the partner airline's website or customer service. Terms and conditions apply, and fees may be incurred based on the notice period and specific circumstances of the cancellation.

Frequently Asked Questions (FAQs)

Can I select my seat in advance on GoJet Airlines flights?

Yes, passengers can choose seats during the booking process or later via the partner airline's website or mobile app, subject to availability and fare class.

What amenities are available on GoJet Airlines flights?

Amenities may include complimentary snacks and beverages, comfortable seating, and in-flight entertainment options on select flights, depending on the aircraft and route.

How early should I arrive at the airport for a GoJet Airlines flight?

It is recommended to arrive at least 2 hours before domestic flights and 3 hours before international flights to complete check-in, security screening, and boarding procedures smoothly.

Does GoJet Airlines offer Wi-Fi onboard its flights?

Wi-Fi availability on GoJet-operated flights depends on the aircraft and route. Passengers can inquire about Wi-Fi services during their flight or check onboard announcements for more information.

What should I do if my GoJet Airlines flight is delayed or canceled?

In case of flight disruptions, GoJet Airlines assists passengers through its partner airlines, providing rebooking options or compensation according to airline policies. Passengers should monitor their flight status online or contact the partner airline's customer service for assistance.