About Azul Conecta
Azul Conecta, originally named TwoFlex Aviação Inteligente, emerged as a domestic and regional airline in Brazil since its inception in 2013. Specializing in scheduled and air taxi services, it also operated charter flights for Voe Minas Gerais from 2016 to 2019, a service which has since ceased. In January 2020, Azul Brazilian Airlines acquired TwoFlex, obtaining regulatory approval to commence operations in April 2020. Subsequently rebranded as Azul Conecta to align with its parent company, the airline now serves a range of destinations including Confresa, Parintins, Rio de Janeiro, and São Paulo, utilizing a fleet primarily composed of Cessna 208 Caravan aircraft.
Azul Conecta: Popular Destinations & Hubs
As of January 2021, Azul Conecta only flies domestic routes in Brazil, including flights to destinations like Confresa, Parintins, Rio de Janeiro, São Paulo and many more.
Hub: Congonhas International Airport
Azul Conecta Check-In Information
Check-In Online
Online check-in for Azul Conecta flights can be conveniently completed either through the Azul mobile app or the airline's official website. This service is accessible from 72 hours up to 90 minutes before the scheduled departure time. Passengers who are unable to check-in online must complete the process at the airport check-in counters.
Airport Check-In
Azul Conecta advises all passengers to arrive at the airport at least three hours before their scheduled flight departure. Upon arrival, passengers should proceed directly to the Azul Conecta check-in counters to complete their check-in process. The location of the check-in counters will be clearly indicated by signage displaying the airline's name and logo, ensuring easy identification for travelers.
Azul Conecta Baggage Allowance
Carry-On Baggage
For Azul Conecta, each fare-paying passenger is entitled to bring one personal item and one piece of carry-on baggage on board. The personal item must not exceed dimensions of 45cm x 20cm x 25cm and can include items like a handbag, laptop case, or camera. The carry-on baggage should not exceed dimensions of 55cm x 35cm x 25cm.
The combined weight limit for both the carry-on baggage and personal item is 10kg. Any carry-on baggage that exceeds the size or weight limit may need to be transported as checked baggage instead. Additionally, passengers are advised that any prohibited items identified during airport security screening will be confiscated.
Checked Baggage
Passengers who purchase the Azul Fare on Azul Conecta flights do not receive any complimentary baggage allowance. However, passengers traveling on the Mais Azul Fare are entitled to check one piece of baggage weighing up to 23kg, with dimensions not exceeding 50cm x 80cm x 28cm. It's important to note that any baggage exceeding 32kg will not be accepted by the airline due to international health and safety regulations.
FAQ's About Azul Conecta
How do I print my boarding pass for Azul Conecta?
To print your boarding pass for Azul Conecta, follow these steps:
- On your computer, open your internet browser and navigate to the Azul Conecta website.
- Click on the "Check-in" box.
- Enter your confirmation number and last name.
- Complete the check-in process, and you will be prompted to print your boarding passes.
Do I need to check-in for my Azul Conecta flight?
Passengers can check in for their Azul Conecta flight on the airline's online check-in page. To complete the check-in process, passengers will need their booking details, travel documents, and the names of the travelers on the flight.
Can I get Azul Conecta compensation for a 2 hour flight delay?
You are legally entitled to compensation if the delay is Azul Conecta's responsibility and either: the replacement flight delays your arrival by two or more hours, or your Azul Conecta flight was canceled less than 14 days before departure.
How do I get a refund from Azul Airlines?
For assistance with obtaining a refund from Azul Conecta, you can contact their customer service by phone at 1-888-587-2985 or internationally at +55-61-3142-0720. They are available to provide complete assistance for processing refunds.