Akasa Air

About Akasa Air

Akasa Air is an Indian low-cost airline that started commercial operations on August 7, 2022, with its inaugural flight from Mumbai to Ahmedabad. The airline's hubs are located at Chhatrapati Shivaji Maharaj International Airport in Mumbai and Kempegowda International Airport in Bengaluru. Led by CEO Vinay Dube, Akasa Air aims to expand its fleet to over 15 aircraft by the end of 2022, with plans to add 12-14 aircraft annually.

Operating an all-economy configuration on its Boeing 737 MAX aircraft, Akasa Air accommodates 189 passengers in the -8 variant and 197 in the -200 variant. To keep fares low, the airline does not offer free meals, Wi-Fi, or in-flight entertainment, but these services are available for purchase during flights.

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Akasa Air Reservations

How to Book a Flight

Online Booking

  1. Visit the Website or App: Go to Akasa Air's website or download the Akasa Air mobile app.
  2. Enter Travel Details: Select your departure and destination cities, travel dates, and number of passengers.
  3. Select a Flight: Choose a flight that fits your schedule and budget.
  4. Enter Passenger Information: Fill in the required details for each passenger.
  5. Choose Extras: Add services such as extra baggage, seat selection, or meals.
  6. Review and Pay: Check your booking details and make a payment. You’ll receive a confirmation email with your itinerary and e-ticket.

Booking by Phone

  • Call Customer Service: Dial Akasa Air’s customer service number to book a flight over the phone.

Booking at the Airport

  • Visit the Ticket Counter: Go to the Akasa Air ticket counter at the airport to book your flight in person.

Payment Options

  • Credit/Debit Cards: Visa, MasterCard, American Express.
  • Net Banking: Available for major Indian banks.
  • UPI: Quick and easy payments.
  • Wallets: Digital wallets like Paytm and PhonePe.

Akasa Air: Popular Destinations & Hubs

Akasa Air currently serves over five destinations within India, including:

  • Ahmedabad
  • Bengaluru
  • Kochi
  • Mumbai

The airline plans to expand its route network to include Delhi, Agartala, and Guwahati from October 2022.

Hub

  • Chhatrapati Shivaji Maharaj International Airport: A major hub connecting passengers to various destinations across India.

Akasa Air Check-In Information

Check-In Online

  • Availability: You can check in online from 48 hours up to 1 hour before your flight departure.
  • How to Check-In: Use the Akasa Air website or mobile app to complete online check-in. Have your travel documents and booking reference ready.
  • Boarding Pass: Obtain your boarding pass once online check-in is completed.

Airport Check-In

  • Arrival Time: Arrive at the airport at least two hours before the scheduled departure time.
  • Check-In Desk: Report to the airport check-in desk as soon as you arrive. The location will be displayed on the departure information board.
  • Deadline: Complete check-in before the deadline to avoid losing your ticket.

Akasa Air Baggage Allowance

Carry-On Baggage

  • Allowance: 1 carry-on bag up to 7kg (15lbs) free of charge.
  • Security Check: Ensure no prohibited items are in your carry-on, including liquids over 100ml.
  • Size Restrictions: Carry-on items must fit in overhead lockers or under the seat.

Checked Baggage

  • Allowance: 1 piece of checked baggage up to 15kg (33lbs) for domestic flights.
  • Extra Baggage: Additional pieces can be pre-booked online at INR 900 per piece, with a maximum of 2 extra pieces.
  • Size and Weight: Each piece must weigh less than 32kg and fit within permitted dimensions.
  • Excess Baggage: Purchase in advance to save costs. Additional fees apply for overweight or oversized items.

FAQ’s About Akasa Air

When can we book Akasa Air's Board First service?

  • Booking Time: Up to an hour before flight departure.
  • How to Book: Through the Akasa Air website or app.
  • Fee: Rs. 400 per passenger.

Do I need to check in for my Akasa Air flight?

  • Current Status: Akasa Air does not yet offer web check-in.
  • Priority Check-In: Available for a smooth boarding process and to avoid long queues.

Can I get Akasa Air compensation for a 2-hour flight delay?

  • Compensation Eligibility: If the delay is Akasa Air’s responsibility and the replacement flight delays your arrival by 2 or more hours, or if the flight was canceled less than 14 days before departure.

How do I know if my Akasa Air flight is refundable?

  • Cancellation Policy: Cancel domestic flight tickets up to 1 hour before departure. Refunds are processed after deducting cancellation fees.