About Air Cairo
Air Cairo is an Egyptian low-cost airline, a subsidiary of EgyptAir, established in 2003. Headquartered in Cairo, the airline operates from its main hub at Cairo International Airport (CAI). Air Cairo is known for offering affordable and reliable air travel services across Europe, the Middle East, and Africa. The airline focuses on connecting Egypt with various international destinations, providing excellent service while maintaining competitive fares.
Air Cairo Reservations
Booking a flight with Air Cairo is straightforward and user-friendly:
- Official Website: The Air Cairo website offers an easy-to-navigate platform for passengers to search for flights, compare fares, make reservations, and manage bookings.
- Mobile App: The airline provides a mobile app for booking flights, checking in online, receiving real-time flight updates, and managing travel plans on the go.
- Customer Service: Air Cairo has a dedicated customer support team available via phone and email to assist with reservations, flight information, and special requests.
Air Cairo: Popular Destinations & Hubs
Air Cairo operates flights to several destinations, focusing on connecting Egypt with key cities in Europe, the Middle East, and Africa:
- Popular Destinations: The airline serves popular destinations such as Rome, Milan, Paris, Jeddah, Riyadh, and several cities within Egypt.
- Main Hub: Cairo International Airport (CAI) in Cairo is the primary hub, facilitating efficient connections and serving as a central point for the airline's operations.
Air Cairo Check-In and Boarding Procedures
Air Cairo ensures smooth check-in and boarding procedures for a hassle-free travel experience:
- Online Check-In: Passengers can check in online via the Air Cairo website or mobile app from 48 hours up to 3 hours before departure, allowing them to select seats and obtain boarding passes electronically.
- Airport Check-In: Dedicated check-in counters at Cairo International Airport and other airports provide assistance for baggage drop-off and document verification, ensuring a seamless boarding process.
Air Cairo Services
Air Cairo is committed to offering a pleasant travel experience with a range of services:
- In-Flight Amenities: Passengers can purchase snacks, meals, and beverages from the in-flight menu. The airline also offers a selection of duty-free products for purchase during the flight.
- Entertainment: Air Cairo provides an onboard entertainment system accessible via passengers' personal devices, offering a variety of movies, TV shows, and music.
- Extra Services: Travelers can enjoy additional services such as extra legroom seats, pre-order meals, and priority boarding for an enhanced travel experience.
Air Cairo Baggage Policy
Air Cairo maintains clear guidelines regarding baggage allowances to ensure a smooth travel experience:
- Cabin Baggage: Passengers are allowed to carry one piece of hand luggage with a maximum weight of 8 kg and dimensions not exceeding 55 x 40 x 20 cm.
- Checked Baggage: The checked baggage allowance depends on the fare type and destination. Passengers can purchase baggage allowance in advance to save on fees. The standard checked baggage weight limit is typically 20 kg or 30 kg, depending on the fare and route.
Air Cairo Pet Policy
Air Cairo has specific policies for traveling with pets:
- Cabin Pets: Small pets (only cats and dogs) are allowed to travel in the cabin, provided the combined weight of the pet and carrier does not exceed 7 kg. Pets must be transported in an appropriate carrier that fits under the seat.
- Checked Pets: Currently, Air Cairo does not allow pets to travel as checked baggage.
Air Cairo Refund and Cancellation Policy
Air Cairo offers flexible options for refunds and cancellations, catering to passengers' varying needs:
- Refunds: The eligibility for refunds varies depending on the fare type purchased. Refund requests are subject to applicable fees and conditions outlined in the airline’s refund policy.
- Cancellations: Passengers can manage cancellations or changes to their bookings online via the Air Cairo website or by contacting customer service. The specific terms and fees associated with cancellations depend on the fare type and the time of the cancellation.
Frequently Asked Questions (FAQs)
Can I select my seat in advance on Air Cairo flights?
Yes, passengers can select their seats during the booking process or later via the Air Cairo website or mobile app, subject to availability and fare type.
What amenities are available on Air Cairo flights?
Passengers can purchase snacks, meals, and beverages from the in-flight menu. The airline also offers an onboard entertainment system accessible via passengers' personal devices.
How early should I arrive at the airport for an Air Cairo flight?
It is recommended to arrive at least 3 hours before the scheduled departure time for international flights to complete check-in and security procedures smoothly.
Does Air Cairo offer a loyalty program?
No, currently, Air Cairo does not offer a specific loyalty program. However, they provide various promotions and discounts throughout the year.
What should I do if my Air Cairo flight is delayed or canceled?
In the event of a flight delay or cancellation, Air Cairo assists passengers with rebooking on alternative flights or provides compensation as per airline policies. Passengers are advised to check their flight status online or via the Air Cairo app and contact customer service for assistance.