About Hawaiian Airlines
Hawaiian Airlines is the largest and longest-serving airline in Hawaii, headquartered in Honolulu. Established in 1929, the airline offers a wide range of domestic and international flights. Known for its exceptional service and hospitality, Hawaiian Airlines aims to provide passengers with a seamless and enjoyable travel experience, embodying the spirit of aloha.
Reservations for Hawaiian Airlines
Booking a flight with Hawaiian Airlines is convenient and can be done through several channels:
- Official Website: The primary method for booking flights is through Hawaiian Airlines’ official website. The website is user-friendly, allowing passengers to search for flights, select seats, and manage their bookings. Special deals and promotions are often featured on the site.
- Mobile App: Hawaiian Airlines offers a mobile app that provides the convenience of booking flights, checking in, and accessing boarding passes directly from a smartphone.
- Travel Agencies: Passengers can also book Hawaiian Airlines flights through various travel agencies, both online and offline. This option is useful for those looking for bundled travel deals that include accommodations and other services.
- Customer Service: For personalized assistance, Hawaiian Airlines’ customer service team is available to help with flight reservations, special requests, and booking modifications. Customers can contact them via phone or email.
Popular Destinations & Hubs
Hawaiian Airlines operates flights to numerous destinations across the United States, Asia, and the South Pacific. Key hubs and popular destinations include:
- Honolulu International Airport (HNL): Serving as the primary hub, Honolulu connects passengers to various domestic and international destinations.
- Kahului Airport (OGG): Another significant hub, serving Maui, with connections to major cities within the United States and beyond.
- Daniel K. Inouye International Airport (HNL): A major hub in Hawaii, offering flights to key destinations in Asia and the South Pacific.
Popular destinations include:
- Tokyo (NRT)
- Sydney (SYD)
- Las Vegas (LAS)
- Los Angeles (LAX)
- New York (JFK)
Check-in and Boarding Pass
Hawaiian Airlines provides several convenient check-in options:
- Online Check-In: Passengers can check in online starting 24 hours up to 1 hour before their flight’s departure. The online check-in process is simple, allowing travelers to choose their seats and print their boarding passes at home or save them on their mobile devices.
- Mobile Check-In: Using the Hawaiian Airlines mobile app, passengers can check in and receive a mobile boarding pass that can be scanned at the airport.
- Airport Check-In: For those who prefer to check in at the airport, Hawaiian Airlines provides check-in counters where passengers can complete the process and drop off their luggage. Self-service kiosks are also available at major airports.
Policies
Baggage Policy & Fees
Hawaiian Airlines’ baggage policy includes allowances for both carry-on and checked baggage:
- Carry-On Baggage: Passengers are allowed one carry-on bag weighing up to 11 kg (25 lbs) and measuring a maximum of 56 cm x 36 cm x 23 cm (22 in x 14 in x 9 in). In addition, passengers can bring one personal item such as a laptop bag or handbag.
- Checked Baggage: The checked baggage allowance varies depending on the fare class and route. Generally, passengers are allowed one checked bag weighing up to 23 kg (50 lbs) for Main Cabin fares and two checked bags for First Class. Additional baggage allowance can be purchased in advance at a discounted rate. Overweight and excess baggage fees apply if the allowance is exceeded.
Pet Policy
Hawaiian Airlines allows pets to travel in the cabin or as checked baggage under specific conditions:
- In-Cabin: Small pets, such as cats and dogs, can travel in the cabin in an approved pet carrier that fits under the seat in front of the passenger. There is a fee for in-cabin pets, and reservations must be made in advance.
- Checked Baggage: Larger pets can be transported as checked baggage in an appropriate pet carrier. Additional fees apply, and it is recommended to review Hawaiian Airlines’ pet policy on their official website for detailed guidelines.
Refund Policy and Cancellation Policy
Hawaiian Airlines’ refund and cancellation policies are designed to accommodate passengers’ changing travel plans:
- Cancellation: Passengers can cancel their flight and request a refund or travel credit, depending on the fare class and timing of the cancellation. Some fare types may be non-refundable, while others may allow for cancellations with a fee.
- Refunds: Refundable tickets can be refunded to the original form of payment. Non-refundable tickets may be eligible for a travel credit that can be used for future bookings. The travel credit is valid for a specified period and subject to terms and conditions.
FAQs About Hawaiian Airlines
Can I manage my booking online with Hawaiian Airlines?
Yes, passengers can manage their bookings online through Hawaiian Airlines’ official website or mobile app. This includes modifying flight details, adding baggage, and selecting seats.
What should I do if my Hawaiian Airlines flight is delayed or canceled?
In case of flight disruptions, Hawaiian Airlines advises passengers to check their flight status on the website or app and contact customer service for rebooking options and assistance.
Does Hawaiian Airlines offer in-flight meals or entertainment?
Yes, Hawaiian Airlines provides complimentary meals and beverages on most flights. In-flight entertainment options include movies, TV shows, music, and games, accessible through personal seatback screens or passengers’ own devices via the Hawaiian Airlines app.
How early should I arrive at the airport for my Hawaiian Airlines flight?
Hawaiian Airlines recommends arriving at the airport at least two hours before the scheduled departure time for domestic flights and three hours for international flights to complete check-in and security procedures.
Is there a loyalty program with Hawaiian Airlines for frequent flyers?
Yes, Hawaiian Airlines offers the HawaiianMiles loyalty program. Members can earn miles on flights and with partner companies, redeem miles for flights, upgrades, and other rewards, and enjoy benefits such as priority boarding and extra baggage allowance.